This Refund Policy applies to all courses offered by Pavictek Academy, a brand of Pavictek Digital Ltd. Please read this policy carefully before making any payment.
All deposits paid to secure a cohort seat are strictly non-refundable under all circumstances, including change of plans, relocation, job changes, or withdrawal from the NYSC programme. At our discretion, deposits may be transferred to a future cohort of the same course — a written request must be submitted at least 7 days before the original cohort start date and is subject to seat availability.
If you have paid the full course fee and wish to cancel before the cohort commences:
Refund requests must be submitted in writing to [email protected] with the subject line "Refund Request — [Your Name] — [Course Name]". Approved refunds are processed within 7–14 business days to the original payment method.
No refunds are available once a cohort has commenced, regardless of attendance record or personal circumstances. Students who withdraw after commencement forfeit all fees paid for that cohort.
In the unlikely event that Pavictek Academy cancels a cohort before it commences, all enrolled students will receive a full refund of fees paid, or the option to transfer to the next available cohort at no additional charge.
For online self-paced course purchases, refund requests may be submitted within 7 days of purchase, provided that less than 20% of the course content has been accessed. No refunds are available after 7 days from purchase or after significant content access — whichever comes first.
Email [email protected] with subject: "Refund Request — [Your Name] — [Course Name]". Include your payment receipt or bank transfer confirmation. Our team will respond within 3 business days. If approved, funds are returned within 7–14 business days.
